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Sherwood Software Solutions

Sherwood Academy · Selling · Lesson 3

What questions should you ask in a discovery call?

Cut out each card along the outer dashed line, then fold it in half along the middle line.

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Answer

To learn whether there is a real problem worth solving and whether you can help.

sherwoodsoftware.aiSelling · Lesson 3
Question

What is the main job of a discovery call?

Sherwood AcademySelling · Lesson 3
Answer

Open questions invite a full answer; closed questions get yes, no or a single fact.

sherwoodsoftware.aiSelling · Lesson 3
Question

What is the difference between open and closed questions?

Sherwood AcademySelling · Lesson 3
Answer

Situation, problem, impact, what they have tried, what success looks like, and how they decide.

sherwoodsoftware.aiSelling · Lesson 3
Question

Name the six areas to cover.

Sherwood AcademySelling · Lesson 3
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Several questions asked at once, which usually gets only the last one answered.

sherwoodsoftware.aiSelling · Lesson 3
Question

What is a stacked question?

Sherwood AcademySelling · Lesson 3
Answer

Follow up on it before moving to your next planned question.

sherwoodsoftware.aiSelling · Lesson 3
Question

What should you do when you hear an interesting answer?

Sherwood AcademySelling · Lesson 3
Sherwood Software Solutions · sherwoodsoftware.ai · Westlake Village, CaliforniaSherwood Academy, free lessons for business owners