Sherwood Software Solutions
Sherwood Academy · Selling · Lesson 7
How do you handle objections without pressure?
Cut out each card along the outer dashed line, then fold it in half along the middle line.
Answer
A buyer sharing something that is not settled yet in their decision.
sherwoodsoftware.aiSelling · Lesson 7Question
What is an objection, really?
Sherwood AcademySelling · Lesson 7Answer
Acknowledge, ask to understand, answer the real concern, check.
sherwoodsoftware.aiSelling · Lesson 7Question
What are the four steps for handling an objection?
Sherwood AcademySelling · Lesson 7Answer
The first words of an objection often do not reveal the real concern.
sherwoodsoftware.aiSelling · Lesson 7Question
Why ask a question before answering?
Sherwood AcademySelling · Lesson 7Answer
The real issue may be unclear value, and quick discounts teach buyers your first number was not real.
sherwoodsoftware.aiSelling · Lesson 7Question
Why not drop your price immediately when someone says it is too expensive?
Sherwood AcademySelling · Lesson 7Answer
Say so honestly, even if that means the offer is not a fit.
sherwoodsoftware.aiSelling · Lesson 7Question
What should you do if the objection is correct?
Sherwood AcademySelling · Lesson 7Sherwood Software Solutions · sherwoodsoftware.ai · Westlake Village, CaliforniaSherwood Academy, free lessons for business owners